Whilst we are busy in the office designing our toys we have a dedicated packing team making sure the toys get sent out.
We’ll continue to process and dispatch orders until our couriers come to collect our parcels so if you place an order before 1pm we will dispatch it the same day. Any orders placed after 1pm, over the weekend or on a bank holiday will be dispatched the next working day.
Standard delivery times to the majority of UK addresses is 2-3 days from the day of dispatch.
For orders of larger items (such as scooters, wiggle cars, balance bikes and go-karts) or orders over £50 a tracking number will be assigned.
Whilst we endeavour to make sure all orders are delivered within our specified times, delivery dates can change due to factors outside of our control.
We are more than happy to chase up an order for you simply call us on 020 8670 0223 or email us at firstname.lastname@example.org and we can look into the order for you. Our office is open on Monday to Friday from 9:00am till 5:00pm.